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Frequently Ask Questions

Below are frequently asked questions, you may find the answer for yourself.

Shipping

Available shipping options are displayed during checkout, depending on the products.

Currently, we only ship within the United States. For international shipping, please contact us at [email protected].

Once the payment is processed and reviewed, it takes 2 to 7 days depending on the shipping method selected and the courier’s conditions.

No, we do not ship to APO/FPO addresses.

If a package is lost or doesn’t arrive, it is the courier’s responsibility.

Payment

We accept credit card payments through Stripe.

Yes, all transactions are secure and processed through Stripe’s encrypted platform.

Yes, discount codes or coupons can be applied at checkout.


 

Order & Returns

Orders can be canceled as long as they have not been shipped yet.


 

Yes, you need an account to place an order.

https://www.korbanflorida.com/orders/tracking

The policy states that returns are only accepted if the product is damaged. If you are not satisfied with a non-damaged product, unfortunately, it cannot be returned.

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